VP, Patient Support Services

Are you a Patient Services Leader with a focus on lead generation and delivery?

Work shouldn't just be something we do; it should have purpose. At Envision, we believe in creating life-changing outcomes through the work we do with our clients, giving back to our communities, while creating a company culture where our people thrive. We believe that our success depends on employees who feel valued, appreciated, and supported, both professionally and personally. 

Being part of a collaborative team means there's no limit to what you can achieve. With us, you can be a part of a growing company you want to work for.

Our Vision: To unleash the power of combined intelligence to accelerate patient access to life-changing treatments.

Our Mission: Delivering smarter and faster solutions to create, communicate, and commercialize value for our clients.

Our Values: Excellence, People, Growth

The opportunity

Two Labs part of Envision Pharma Group, is redefining pharmaceutical product commercialization with a step-by-step approach grounded in real-world experience and industry expertise. As Vice President, Patient Support Services, you will play a pivotal role in designing and delivering innovative patient access, affordability, education, and adherence programs that improve outcomes and enhance the patient journey.

You'll join a collaborative, fast-paced, and supportive team where flexibility, authenticity, and passion drive our success. This leadership role offers a unique opportunity to help shape our growing Patient Services offering, lead a talented team, and partner with clients to create lasting impact across the pharma landscape.

Bring your deep experience in patient support services, your strategic mindset, and your energy for building high-performing teams while driving revenue as we transform patient care.

How will you make an impact at Envision Pharma Group?

Role responsibilities

Leadership and Management

• Lead, mentor, and inspire a high-performing patient services team, building a culture of excellence, collaboration, and continuous improvement.
• Set the strategic direction for patient service offerings across diverse therapeutic areas and client portfolios.
• Ensure team members have the tools, resources, and support needed to deliver exceptional results.
• Partner with senior leadership to identify new opportunities for innovation and service expansion.

Business Growth & Revenue Generation

• Actively engage in business development efforts, including client meetings and proposal
• Drive revenue growth by identifying and pursuing new business opportunities beyond existing product launch targets.
• Own the creation and negotiation of Statements of Work and client agreements.
• Contribute to pricing strategy and support contract renewals and extensions.
• Collaborate with commercial and marketing teams on go-to-market plans, thought leadership, and event participation.

Operational Excellence

• Oversee daily operations within the patient services function, ensuring seamless, high-quality delivery across all client engagements.
• Establish and enforce best practices and standardized processes for consistency and efficiency.
• Maintain and manage capacity planning and resource allocation across the team.

Financial Management

• Develop, monitor, and manage the patient services business unit budget.
• Optimize resource allocation to support scalable, cost-effective service delivery.
• Track financial performance and adjust strategies to meet budget targets.

Do you have what we are looking for?

Skills & expertise

• Bachelor's degree in business, Finance, or a related field required; advanced degree (MBA or similar) preferred
• 10+ years of commercial experience in the pharmaceutical industry
• At least 5 years of hands-on experience leading HUB and patient services programs
• Experience in patient services consulting is a strong advantage
• Proven expertise in financial planning, budgeting, and resource management
• Solid understanding of pharmaceutical product and service offerings

Salary range (for US roles only) 

The provided salary range reflects the potential base salary for this role in the United States, considering factors such as your professional and academic experience, training, and role responsibilities. In addition to a competitive base salary, we offer an attractive total compensation benefits package designed to reward and support our people.

#TogetherWeDiscover

We turn vision into reality. Our people are integral to our success and our values reflect the Envision philosophy where our teamwork helps us all grow and our enthusiasm inspires each other.

Our Envisionary culture is a special environment that gives every employee a voice the space to invent and the chance to excel. A place where, every day, people laugh, think, take risks, and are excited about the possibilities the day brings.

Explore your place at Envision. If you have the experience highlighted above, we would love to hear from you!