Associate Director, Client Engagement

Work shouldn't just be something we do; it should have a purpose. At Envision, we believe in creating life-changing outcomes through the work we do with our clients, giving back to our communities, while creating a company culture where our people thrive. We believe success starts with a workplace where everyone feels valued, supported, and empowered to grow. 

Being part of a collaborative team means there's no limit to what you can achieve. With us, you can be a part of a growing company you want to work for. 

Our Vision: To unleash the power of combined intelligence to accelerate patient access to life-changing treatments. 

Our Mission: Delivering smarter and faster solutions to create, communicate, and commercialize value for our clients. 

Our Values: Excellence, People, Growth 

The opportunity 

Within our Envision Medical Communications team, this role oversees a diverse portfolio of global client accounts, delivering strategic programmes across publications and medical communications. You'll provide senior client oversight, drive portfolio growth, and work closely with scientific and cross-functional teams to deliver high-quality outcomes.

As an Associate Director, Client Engagement, you'll shape long-term client strategy, oversee programme delivery, support new business opportunities, interact daily with agency leadership, and mentor a high-performing team. You'll play a key role in ensuring seamless execution across a varied portfolio while fostering strong, trusted client relationships.

This is an exciting opportunity for a collaborative, commercially minded professional who enjoys developing people, growing client partnerships, and making a meaningful impact in a fast-paced global environment.

How will you make an impact at Envision Pharma Group? 

Role responsibilities 

• Lead and oversee a diverse portfolio of global medical communications accounts, ensuring the successful delivery of strategic programmes. 
• Act as a trusted strategic partner to clients, providing guidance and recommendations that align scientific communications with business objectives.
• Drive portfolio growth by building long-term client relationships, identifying opportunities to expand partnerships, and supporting new business development.
• Partner cross-functionally with scientific, operational, and finance teams to oversee resource planning, financial performance, and successful programme delivery.
• Lead, mentor, and develop account management and programme support team members, fostering a collaborative, high-performing culture.
• Contribute to agency strategy, operational planning, and continuous improvement initiatives to support the ongoing success of the business.

Do you have what we are looking for? 

Skills & expertise 

• Significant experience within a medical communications agency is essential, with a strong background in publications and medical affairs. 
• Proven experience leading a portfolio of global client accounts, with responsibility for strategic planning, programme delivery, and account growth.
• Demonstrated success building trusted client relationships and acting as a strategic advisor to clients.
• Experience leading, mentoring, and developing high-performing teams, with a collaborative, hands-on leadership style.
• Strong commercial acumen, including financial management, forecasting, resource planning, and portfolio profitability.
• Experience contributing to proposals, pitches, and new business development, with the ability to identify opportunities for account growth.
• Confidence partnering with scientific leadership and collaborating effectively across multidisciplinary, global teams.
• Excellent communication, presentation, negotiation, and stakeholder management skills.
• Ability to manage multiple priorities while maintaining a high standard of client service and operational excellence.

#TogetherWeDiscover  

Do you have the experience we are looking for? If so, explore your place at Envision today!